Privacy Policy
At General Domestic Ltd. (we, us, General Domestic Ltd.) we understand that your privacy is very important to you. That’s why we are committed to protecting and respecting the privacy of all users of our websites. Our website address is: https://generaldomestic.ltd.
Our Privacy Policy, which has been mentioned below, explains what details and personal data we may gather from you, as well as how we may use or share any information that we have collected, or you have provided to us. Please note that we are only describing our own practices here, which apply to all websites that we own and operate and to all services that we provide.
When you use and provide information to us via our Services, you are accepting and consenting to our processing of your information in accordance with this Privacy Policy, our Cookies Policy, our Website Terms and use,
Please read this entire policy carefully. When you are using our website/s, and services, you are agreeing to the practices described below.
For the purpose of the Data Protection Act 2018 (the Act), the data controller is General Domestic Ltd, a company registered in England and Wales, with registered company number 16265783, whose registered office is 32 Church Road, Hove, BN3 2FN.
If you find it difficult to understand any part of the privacy or policies below, please contact us at: info@generaldomestic.ltd
Our commitment to privacy
General Domestic Ltd has established the following protection principles as guidelines.
- Lawfulness, fairness and transparency of data processing Your personal data will be collected and processed in a legal, fair, and transparent manner.
- Purpose and storage limitation The personal data we collect serves an explicit and a legitimate purpose and will not be stored by us for any longer than is necessary.
- Data minimization Any personal data that we use will be adequate, up to date, and only limited to what is necessary for us and our partners to provide any of the offered services.
- Accuracy The personal data we have on file will be the correct, complete, and updated (if necessary) information that you have personally provided us with. Suitable steps will be taken to ensure that inaccurate or incomplete data is either deleted, corrected, supplemented, or updated.
- Confidentiality and data security Your personal data will be treated as confidential, and will be kept secure by taking all suitable organizational and technical measures to prevent unauthorized access, illegal processing and distribution, as well as the accidental loss, modification, or destruction of your personal data.
What information we collect?
At General Domestic Ltd, we are committed to protecting the privacy of our customers. We only collect and store basic contact details, such as names, phone numbers, and email addresses, for the purposes of customer service and marketing communications related to our services. We do not collect or store sensitive personal information beyond what is necessary to provide and improve our services.
We do not retain financial details once a transaction is completed. Any payment information provided during the course of our service is securely processed and is not stored by us after the work has been finalized. This ensures that your financial data remains protected and is not accessible beyond the necessary transaction period.
Furthermore, we will never sell, share, or pass on your personal details to third parties for marketing purposes. Your information is used solely for direct communication with you regarding our services, special offers, or important updates. If at any time you wish to opt out of marketing communications, you can do so by contacting us directly.
By using our services, you agree to the terms outlined in this privacy policy. We are committed to maintaining transparency and ensuring that your personal data is handled securely and responsibly. If you have any questions about how we manage your information, please do not hesitate to reach out to us.
How we may use your information
We use the information that you give us:
- to administer any account, you may have with us;
- to manage your booking or respond to booking enquiry and to arrange the performance of services by your service provider;
- to occasionally provide you with co-branded and joint offerings in the form of products or services and send you occasional emails.
- to carry out our obligations arising from any contracts entered into between you and us;
- to provide you with the information, products and services that you request from us;
- to communicate with you about any comments, complaints, queries or feedback you might have about us or the Services;
- to give you the ability to interact with any service features on our website when you choose to do so, for instance with your online account and all of its features, our real-time chat service, our online booking system, and more;
- to notify you about any changes to our Terms or our Services, to communicate any information about your booking with you and to send you any account-related information and announcements;
- to ensure that content on our websites and our apps is presented in the most effective manner for you and your computer and/or device;
Your Rights.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can also exercise this right at any time by accessing the preference center in your online account or by contacting us using the contact details in paragraph Contact us below.
The General Data Protection Regulation also grants you the rights: to know about and access the information we hold about you, to request changes to your personal information if it is erroneous or misrepresents you in any way and to request a copy of your personal data, ask that we restrict the processing of your personal data, or to have us completely erase it.
Additionally, you can limit the personal information you share. The only way we collect personal information is when you provide it to us voluntary. You can choose to browse some parts of General Domestic Ltd. website without ever, purchasing a service or otherwise submitting personal information to us. Any personal information that is given to us will generally be retained for as long as your account is active or for as long as it is necessary to provide a service or operate our business, unless a longer retention period is required or permitted by law.
If you have more questions or you want to exercise any of your rights, contact our team by sending an email to info@generaldomestic.ltd. We will then review your request and get back to you within 30 days. You can also reach out to The Information Commissioner’s Office, who will be able to advise you on how to submit a complaint.
- 08000489163
- info@generaldomestic.ltd
